Japanese Insurance agency installs AI system replacing human workers

Fukoku Mutual life Insurance is turning to artificial intelligence to increase productivity and save money.

The artificial intelligence system is based on IBM’s Watson explorer. The system can analyze massive amounts of data including images, audio, and video. It will be used to read tens of thousands of medical certificates, calculate length of visit or stay, analyze patients medical history, and calculate payouts.

The installation of the artificial intelligence system would replace 34 employees. Other companies such as Dai-Ichi LIfe Insurance and Japan Post Insurance are either interested in AI or have begun implementing AI systems.